| Payment Methods |     
PayPal, Money Order, Cashiers Check & Other
(See Item Description)
We are a verified PayPal merchant, you can pay us securely with any major credit card through PayPal. Paying via PayPal ensure immediate delivery of your item. US buyer: We accept all major credit cards through PayPal. PayPal is our preferred payment methods but we will accept money orders or cashiers checks for US purchases. Canada buyers: We accept PayPal or Canada Post Money Order in USD for Canadian transactions. International Buyers: We only accept PayPal or major credit cards through PayPal for international transactions. Payments: Payment must be received within 10 business days of closing, or buyer forfeits all rights to purchase. Items will ship within 48 hours of receipt of payment. Sorry no personal checks or cash.
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Shipping
Ship-To Locations | We ship internationally (We will ship to The United States, Canada, Australia/Asia, Europe, Mexico and Japan) International: International items are shipped via USPS Global Priority mail or USPS Airmail Letter Post, insurance is not available for Global Priority Mail and international Airmail Letter Post items. Declared value for customs will be your winning bid amount; customer pays for all tax, duties and fees if any. If international shipping and handling charges are not listed in the item description or shipping charge section please email us for a quote.
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| Shipping & Handling | Buyer pays shipping- Our shipping carriers are USPS (US Postal Service) or UPS. The majority of our items are shipped via USPS mail. Sorry no local pickup.
- We combine and discount shipping charges on multiple purchases to save you money.
- All items are careful packaging and shipped fast.
- If shipping and handling charges are not listed in the item description or shipping charge section please email us for a quote.
Insurance To expedite the shipping of orders packages are insured through Stamps.com, please report any problems to the shipper kstuart@coolskies.com. Insurance is at the discretion of the buyer. Seller is not responsible or liable for items lost or damaged in shipping that are not Insured.
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| Delivery Time | Estimated delivery time- The estimated delivery times are provided by the carriers, times given are in business days and exclude weekends and holidays.
- Actual delivery times may vary depending on the package origin and destination, particularly during peak periods.
- We are not responsible for delays due to carrier service transit time.
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| Sales Tax | 8.25% if shipped to California (CA) USA- There is no sales tax on orders delivered outside of California, for California deliveries we collect sales tax as required by law.
- California residents need to add 8.25% sales tax to final item amount.
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| Customer Service & Return Policy | Any flaws will be listed in the description section and/or pictured We want you to be completely satisfied with your purchase from Cool e-Solutions. You can depend on our cooperation and assistance if for some reason you wish to return your purchase. It is our policy to guarantee all items to be free of defects unless noted in the item description or “Sold as is”. We guarantee all items with a full refund (including shipping costs) if an error is made on our part.
You may return your item for a partial refund or exchange, please e-mail us at sales@coolskies.com within three (3) days of receipt of item and we will work with you to resolve the situation. Please click on the "About The Seller" link above for our complete Refund/Exchange policy and return instructions.
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